Dacia Retail Group

Frequently Asked Questions

Accident Support Line 0844 742 4842

Who better than Dacia to look after your Dacia

Dacia Accident Support Line (DASL) is dedicated service with trained UK Claim Handlers that will deal with your insurance claim in the event of an accident, giving you total support, convenience and peace of mind.
DASL provides the expertise to assist you at the scene of any accident and to subsequently help with any claim and repair work to get you back on the road with minimum hassle and inconvenience, regardless of fault.

To benefit from this comprehensive service, please call the Dacia Accident Support Line on 0844 742 4842 before you contact your own insurance company.

The DASL service is available 24 hours a day - 7 days a week - 365 days a year, covering the UK including Northern Ireland and the Channel Islands.

Guaranteed benefits when your claim is handled by DASL:

Roadside Recovery
24hr Roadside Recovery Service**
Keeps you mobile
Like for like replacement vehicle* if the accident is not your fault or a courtesy car in other cases.
Dedicated UK team
Our expert claim handlers will assist with all aspects of the claim and keep you informed of the progress.
Only Dacia approved bodyshops
Your vehicle will be taken to a Dacia Only Approved Accident Repair Centre which deploy factory methods.
Only Dacia genuine parts
Our Dacia Trained Technicians will only fit Genuine Dacia Parts, to safeguard your warranty and maintain your vehicles Euro N-Cap status.
Repair management
Management of your accident - from claim to repair as our processes and procedures are agreed with UK major insurance companies.
5 year repair guarantee
We give you a 5 Year Repair Guarantee which will maintain the pre-accident value of your car.
No excess
You do not have to pay excess on your policy if the accident is not your fault.

DASL offers a comprehensive service regardless of who is at fault for an accident.

Service Available DASL
Non Fault At Fault
Recovery of undriveable vehicle
Only Dacia Approved Bodyshop used
Estimate appointment made
Free estimates provided
Only Genuine Dacia Parts used
Dacia Factory Repair Methods used
Like for like replacement vehicle* -
Replacement Courtesy Car -
No excess to pay* -
Repair progression

*Read full terms and conditions

Why Choose
Dacia Retail Group

  • We sell 1 in 4 Dacia
    vehicles in the UK
  • Dealerships throughout
    the country
  • Friendly
    expert advice
  • Choice of over
    160 vehicles

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