Dacia Wirral

Switchboard - 0151 7906937

474 Woodchurch Road Prenton CH43 0SE

Call Dealership

  • Sort reviews by:

  • 14/08/2018

I wanted a 2018 DC Duster Auto, Lookers told me I couldn't have one until mid 2019. I shopped around, your dealership had a new/older one with almost the same spec at a good price. The salesman, Ryan Anderson was very helpful. , though I am dissatisisfied with the attitude of his colleuge regarding the Jack and Wheelbrace - however he is going to rectify this situation, I don't think I would want to know the why/wherefore.


  • 12/08/2018

Excellent experience. Salesperson was knowledgeable and friendly. He gave excellent information and he was a pleasure to deal with


  • 11/08/2018

Very efficient and smooth


  • 02/08/2018

Fantastic service from start to finish. Delivery within 48 hours of ordering made it even better! Mike Goulding was friendly and very helpful. Thanks very much!


  • 30/07/2018

Very satisfied with service


  • 22/06/2018

Fabulous customer service- I came to the garage from another car dealership where service was appalling and I was very disillusioned with the whole car buying process- I would not have bought a car that day if the service had not been as good as it was- informative and attentive but it didn’t feel sales driven and was delivered in a very considerate non pressured way


  • 13/06/2018

Excellent salesman


  • 12/06/2018

An enjoyable meeting , no pressure , completely professional and informative member of staff.


  • 12/06/2018

Very satisfied with purchase experience no pressure applied .honest answers to questions.


  • 24/05/2018

The sales people are ever so friendly they do not pressurise you into a sale, they give you confidence in what your needs are and are totally professional and very knowledgeable. It was a pleasure dealing with them and they were so open about everything, I would recommend them anytime.


  • 09/05/2018

all staff that engaged with me during my purchase we're all helpful and attentive.


  • 09/05/2018

v good


  • 06/05/2018

Mike was really helpful and has great customer service skills. A credit to your company. Thanks


  • 06/05/2018

Great sales information and easy to talk to. No pressure to buy the car or any additional prducts. Thanks to Adam .


  • 17/04/2018

I was very happy with my experience at renault prenton. All members of staff that I spoke to were extremely pleasant and very helpful.


  • 08/04/2018

Been looked after by sales team from start to finish.


  • 07/04/2018

Have had numerous ca s from this dealership, always very helpful and friendly


  • 07/04/2018

My cousin already had the same vehicle which is why I went to the showroom to see for myself. Adam the salesman was friendly and professional . I dint require finance and after my test drive I decided to order a vehicle as the one I wanted was not available Adam kept in contact to advise when delivery could be expected


  • 03/04/2018

Very proffestional


  • 31/03/2018

delays on car delively no paperwork to sign on handover paperwork. I have paperwork when I first signed for the car in January I had made 2 more payments on my other car never received new paperwork to say payments had be taken off my before my new car came when I first bought my first car had no problems at all


  • 28/03/2018

This is my third Dacia, all purchased from the same dealer. After the experiences I have had over the last eight years I am extremely unlikely to purchase a vehicle from anywhere else.


  • 26/03/2018

Steve was very helpful in all aspects of the purchase and very informative


  • 26/03/2018

More communication would be better


  • 23/03/2018

delivered on time , <br/>paperwork dealt with efficiently


  • 21/03/2018

Very satisfactory.


  • 21/03/2018

No further comment


  • 21/03/2018

All went well


  • 21/03/2018

I was very happy with the way I was treated by Adam . He was very friendly and helpful...nothing was too much trouble. We will definatly return to him when our cars need replacing.


  • 21/03/2018

This is the fourth new car i have bought from wirral renualt i think that says it all.


  • 21/03/2018

Mike Goulding was very helpful and listened to what we wanted even after we decided to upgrade to the Duster Prestige , nothing was too much trouble. We are just waiting for the running light to be sorted otherwise we are very happy with the service we recieved


  • 21/03/2018

Really happy atmosphere. Adam our salesman,Mike the manager,could not have been more helpful. Very professional and clear test drive. Every aspect fully explained, can't<br/>recommend them highly enough. Always have recommended Dacia and will continue to do so<br/>Service, friendliness and attention to detail by all FANTASTIC. Renault Wirral, the place to get all the advice you need. I went from Sandero Stepway to Duster, thrilled


  • 21/03/2018

good


  • 03/03/2018

Really good experience from Renault Dacia in Prenton. Especially to mike Goulding who sold me the vehicle, very profession honest and reliable and was fair when it came to my budget, did not try to sell me anything I wasn’t interest in and was overall really happy

There are no reviews for the services department yet.
  • Sort reviews by:

  • Would recommend
  • 02/09/2017

Very happy with the transaction


  • Would recommend
  • 31/08/2017

[no comment made]


  • Would recommend
  • 03/08/2017

[no comment made]


  • Wouldn't recommend
  • 03/07/2017

[no comment made]


  • Would recommend
  • 18/06/2017

Everyone fabulous although sometimes it's difficult to get through on the phone but when you do the customer service and professionalism makes up for it


  • Would recommend
  • 05/06/2017

[no comment made]


  • Would recommend
  • 10/05/2017

[no comment made]


  • Would recommend
  • 09/05/2017

The staff had excellent customer service ,he was approachable and knowledgeable without being over pushy would highly recommend .


  • Would recommend
  • 23/04/2017

[no comment made]


  • Would recommend
  • 31/03/2017

No everything was fully explained by your brilliant member of staff Sean Noonan - thanks


  • Would recommend
  • 15/03/2017

No questions ...... very happy with the experience and delighted with my new car . Thanks to Mike Small for making the experience a very pleasant one.


  • Would recommend
  • 05/03/2017

[no comment made]


  • Would recommend
  • 15/02/2017

[no comment made]


  • Would recommend
  • 09/12/2016

No


  • Would recommend
  • 24/10/2016

[no comment made]


  • Would recommend
  • 06/10/2016

Car was delivered to me but I was offered all of the services


  • Would recommend
  • 04/10/2016

[no comment made]


  • Would recommend
  • 18/09/2016

[no comment made]


  • Would recommend
  • 17/09/2016

As I live in Sheffield we discussed using the local Dacia dealer


  • Would recommend
  • 08/08/2016

Mike Goulding was an excellent salesman and it was a pleasure to buy thru him. Would it be possible to expand the range of dealer-fit accessories?


  • Would recommend
  • 17/06/2016

Everything done in 20 minutes great look forward to upgrading in three years from now at the wirrel


  • Would recommend
  • 06/06/2016

No


  • Would recommend
  • 02/06/2016

[no comment made]


  • Would recommend
  • 15/04/2016

I didnt ask for a test drive and finance wasnt required. Was really happy with the service i received at Dacia Wirral, staff where professional and helpful. would highly recommend to friends


  • Wouldn't recommend
  • 09/03/2016

[no comment made]


  • Wouldn't recommend
  • 05/03/2016

[no comment made]


  • Would recommend
  • 28/02/2016

[no comment made]


  • Would recommend
  • 28/02/2016

[no comment made]


  • Would recommend
  • 12/02/2016

I went to see about a Duster Laureate Prime but was asked to consider a per registered Laureate. The only stipulations I had was that I wanted a model with a sat nav . I was told it would have but when I received the my Duster it didn't have a sat nav and the sales person said that I had agreed to this model. Whilst I am pleased with the car I am disappointed with the service from the dealer.


  • Would recommend
  • 20/09/2015

[no comment made]


  • Would recommend
  • 11/09/2015

None, excellence service throughout the purchase


  • Would recommend
  • 24/06/2015

[no comment made]