Dacia Swansea

Switchboard - 01792 900254

Fendrod Way Swansea Enterprise Park Swansea SA7 9DG

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  • 15/11/2018

All ok really ,slightly lengthy time waiting on car owing to a recall re airbags problem.


  • 13/11/2018

Craig was extremely helpful and made the process a very positive one - everything went very smoothly and I am delighted with my new car


  • 11/11/2018

Very happy with the whole experience. Would recommend to anyone.


  • 10/11/2018

Kept informed at all stages - staff were very helpful


  • 09/11/2018

Im very happy with the customer service i got at renault swansea kelly was fantastic and from start to finish she was amazing with helping me find the right car and deal will def be recommending her and yr cars to friends xxx


  • 07/11/2018

Great service! Information explained well & I was kept up to date with the process. Very happy with my purchase!


  • 05/11/2018

This is the second Dacia we have bought from Renault Swansea in the last 18 months, the sales and service have been nothing short of outstanding ' previous car purchases from other dealers have been mediocre in comparison, the sales team were really excellent giving all the right advice and suggestions required, any problems were sorted quickly and efficiently( not that we had any) as an ex motormechanic of many years I'm not surprised Renault/ Dacia have such an excellent reputation, I congratulate you on truly outstanding staff and service, who have gone far beyond what I would expect ,


  • 05/11/2018

Purchase of new car was conducted in a very professional yet personal way. Special thanks to Richard Harris.


  • 31/10/2018

I had no issues with the purchase of my new Dacia and had nothing but help and support from my sales representative, Kelly.


  • 22/10/2018

Very satisfied with my stepway and staff at Swansea Renault garage.

There are no reviews for the services department yet.
  • Sort reviews by:

  • Would recommend
  • 03/09/2017

[no comment made]


  • Would recommend
  • 03/09/2017

[no comment made]


  • Would recommend
  • 03/09/2017

We were given a lot of information


  • Would recommend
  • 29/08/2017

[no comment made]


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  • 29/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

Many thanks to Ross


  • Would recommend
  • 25/07/2017

None


  • Would recommend
  • 10/07/2017

I would just like to add,that Mr Neil Jones the sales exec who dealt with all the details of the sale was very helpful and professional and polite.


  • Would recommend
  • 07/07/2017

[no comment made]


  • Would recommend
  • 02/07/2017

[no comment made]


  • Would recommend
  • 29/06/2017

[no comment made]


  • Would recommend
  • 07/06/2017

[no comment made]


  • Would recommend
  • 02/06/2017

[no comment made]


  • Would recommend
  • 25/05/2017

[no comment made]


  • Would recommend
  • 20/05/2017

[no comment made]


  • Would recommend
  • 15/05/2017

[no comment made]


  • Would recommend
  • 08/05/2017

[no comment made]


  • Would recommend
  • 18/04/2017

Thank you for good experience. Salesman Karl was very professional and very helpful, right man for this job!


  • Wouldn't recommend
  • 12/04/2017

yes within days after i had it,the abs and eps lights come on,plus high pitghed noise


  • Would recommend
  • 12/04/2017

[no comment made]


  • Would recommend
  • 09/04/2017

[no comment made]


  • Would recommend
  • 07/04/2017

Karl was a fab salesman made me feel comfortable and took care of things that were missing ( car mats and driver side vent damaged ) he sorted it all for me definitely recommend to friends a nfcfamiky thank you x


  • Would recommend
  • 06/04/2017

[no comment made]


  • Would recommend
  • 04/04/2017

[no comment made]


  • Would recommend
  • 06/03/2017

[no comment made]


  • Would recommend
  • 05/03/2017

No i would just like to say that Karl the sales man made the whole experience easy and enjoyable and completly stress free could you please thank him for me


  • Would recommend
  • 03/03/2017

[no comment made]


  • Would recommend
  • 01/03/2017

[no comment made]


  • Would recommend
  • 25/02/2017

[no comment made]


  • Would recommend
  • 23/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

[no comment made]


  • Would recommend
  • 13/02/2017

[no comment made]


  • Would recommend
  • 08/02/2017

[no comment made]


  • Would recommend
  • 30/01/2017

[no comment made]


  • Wouldn't recommend
  • 26/01/2017

when will I get car? told it would be in garage 18/1/17 did not come until 24/1/17 after I had called to pick it up.


  • Would recommend
  • 21/01/2017

The service provided by Neil and Dean was excellent. The things I didn't understand were explained clearly and the whole process felt uncomplicated. Thank you Dacia Llansamlet!


  • Would recommend
  • 19/01/2017

I would personally like to thank Wayne for the service I received. From start to finish he was friendly, reassuring and I felt I was in safe hands with my purchase.


  • Would recommend
  • 19/12/2016

[no comment made]


  • Would recommend
  • 16/12/2016

[no comment made]


  • Would recommend
  • 07/12/2016

[no comment made]


  • Wouldn't recommend
  • 06/12/2016

Yes where is my car??? I paid my deposit on Sunday 27th November and was told that I could take delivery of it Wednesday 30th November at the latest, it is now December 6th and my car has still not reached the branch and nobody can tell me when it will arrive! I am totally and utterly disappointed with your customer service and communication. I would not use you again nor could I possibly recommend you to anyone else, and I haven't even had the car yet. Should have gone elsewhere, lesson learnt.


  • Would recommend
  • 30/11/2016

[no comment made]


  • Would recommend
  • 30/11/2016

[no comment made]


  • Would recommend
  • 22/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

I had visited numerous car sales show rooms that day and quite honestly was frustrated at the whole experience until I bumped into Wayne from your Swansea branch, he was very polite professional he is a asset to your company, look after him as I will one day be offering him a job !


  • Would recommend
  • 07/11/2016

[no comment made]


  • Would recommend
  • 04/11/2016

[no comment made]


  • Would recommend
  • 31/10/2016

Wayne was very helpful and approachable. There was a problem with the car after I picked it up & he took time to phone to apologise even though I'd already spoken to his colleague.


  • Would recommend
  • 07/10/2016

[no comment made]


  • Would recommend
  • 05/10/2016

Your staff were brilliant many thanks.


  • Would recommend
  • 04/10/2016

[no comment made]


  • Would recommend
  • 04/10/2016

[no comment made]


  • Would recommend
  • 03/10/2016

[no comment made]


  • Would recommend
  • 30/09/2016

[no comment made]


  • Would recommend
  • 30/09/2016

no sales service was excellent, patient and comprehensive


  • Would recommend
  • 29/09/2016

[no comment made]


  • Would recommend
  • 22/09/2016

[no comment made]


  • Would recommend
  • 20/09/2016

[no comment made]


  • Wouldn't recommend
  • 10/09/2016

I purchased the same make and model as I had previously done 3 years ago.


  • Would recommend
  • 07/09/2016

[no comment made]


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 31/08/2016

Awesome service very happy


  • Would recommend
  • 24/08/2016

Excellent experience very happy with the sale and after sale. Would recommend to others. Thanks Karl.


  • Would recommend
  • 11/08/2016

No, we received great service and very pleased with the car


  • Would recommend
  • 27/07/2016

[no comment made]


  • Would recommend
  • 21/07/2016

[no comment made]


  • Would recommend
  • 12/07/2016

Salesman very helpful allowing me to look over a Logan Ambiance before taking a test drive in a Logan Laureate and then having a pre-registered model brought over from Cardiff by lorry to prevent extra mileage being put on the clock. Not had the car for a week yet but so far I am very happy with it. My thanks to Ross.


  • Would recommend
  • 09/07/2016

Tom was great help


  • Would recommend
  • 07/07/2016

[no comment made]


  • Would recommend
  • 03/07/2016

[no comment made]


  • Would recommend
  • 30/06/2016

[no comment made]


  • Would recommend
  • 09/06/2016

[no comment made]


  • Would recommend
  • 05/06/2016

no


  • Would recommend
  • 31/05/2016

[no comment made]


  • Would recommend
  • 20/05/2016

[no comment made]


  • Would recommend
  • 04/05/2016

No service was superb


  • Would recommend
  • 28/04/2016

Excellent customer care from Ross Meredith and all staff we had contact with.


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 20/04/2016

I bought the car ???? over the net and paid cash ???? for it, then had it shipped over to Ireland.


  • Would recommend
  • 12/04/2016

Wayne was very professional throughout the sales process


  • Would recommend
  • 06/04/2016

[no comment made]


  • Would recommend
  • 31/03/2016

[no comment made]


  • Would recommend
  • 30/03/2016

I had excellent service by Wayne and the team in Swansea. Thank you all.


  • Would recommend
  • 24/03/2016

[no comment made]


  • Wouldn't recommend
  • 12/03/2016

Would have recommended you if it had not been for the parking sensors


  • Would recommend
  • 07/03/2016

still waiting for log book wondering when i will receive it


  • Would recommend
  • 07/03/2016

no


  • Would recommend
  • 04/03/2016

[no comment made]


  • Would recommend
  • 04/03/2016

[no comment made]


  • Would recommend
  • 03/03/2016

[no comment made]


  • Would recommend
  • 19/02/2016

[no comment made]


  • Would recommend
  • 17/02/2016

[no comment made]


  • Would recommend
  • 05/02/2016

[no comment made]


  • Would recommend
  • 03/02/2016

No ,great service nice people very good experience


  • Would recommend
  • 30/01/2016

[no comment made]


  • Would recommend
  • 25/01/2016

a very pleasant experience buying from from your salesman


  • Would recommend
  • 21/01/2016

[no comment made]


  • Would recommend
  • 23/12/2015

Staff are friendly


  • Would recommend
  • 04/12/2015

[no comment made]


  • Would recommend
  • 04/11/2015

[no comment made]


  • Would recommend
  • 19/10/2015

[no comment made]


  • Would recommend
  • 12/10/2015

[no comment made]


  • Would recommend
  • 01/10/2015

[no comment made]


  • Would recommend
  • 10/09/2015

Happy so far. No questions