Dacia Swansea

Switchboard - 01792 900254

Fendrod Way Swansea Enterprise Park Swansea SA7 9DG

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  • 09/10/2018

Everyone at Renault Swansea was helpful, friendly and positive without being "pushy" or in the way. It was a professional service from start to finish, to the point my parents are considering purchasing their next car from here based on the experience of me buying my one from here. Richard Harris was a credit to the company.


  • 28/09/2018

My only complaint was that when I first visited the dealership I was completely ignored by 2 male sales staff yet they both approached the men who walked in after me. I am a female cash buyer, aged 60+ who came in on her own, did not expect to be ignored and who came very close to turning around and walking out. I found this attitude incredibly sexist in this day and age. I had to seek out a salesman working at a desk to speak to. Luckily for me I found James Grosvenor who's knowledge, courtesy and professionalism impressed me and helped to counter the initial adverse impression. I cannot praise him highly enough. I was also extremely impressed by the Business Manager Sean.


  • 28/09/2018

Am very happy with the service i recieved and choice of vehicle on display for me to view and extremely happy with car and package


  • 28/09/2018

No comment


  • 26/09/2018

OK


  • 20/09/2018

Salesman Justin was very helpful, approachable and professional. Made the whole experience stress free. Thankyou Justin. Manger Neil was very helpful too.


  • 19/09/2018

Very happy good service polite and welcoming staff


  • 18/09/2018

Bying a new car for myself was an experience that i have not encounterd before so i can not compere with other retailer,s but found that swansea were not only helpful but very patient with me being an older person and somewhat new to the process


  • 15/09/2018

I had never Given Renault cars a second thought until I started looking at the Dacia. When we went to Renault we dealt with Justine who was more than helpful, even another customer who was buying another Dacia came to talk to us and recommended the car. we had a test drive straight away and that was it. We were made to feel welcome there and everything was organised. Would I go there again yes I would.


  • 15/09/2018

Justin was very helpful explained everything in detail and in our opinion was a great salesman.We appreciate his help and would go to him again should we ever change our car.


  • 15/09/2018

good atmosphere and a nice welcome from the receptionist and sale staff for whom I dealt with from sale person to management from beginning to end of my purchase was happy with every point of my welcome and the show rooms and office were clean and well maintained.


  • 13/09/2018

very satisfied with sales advisor Justin davies. he was very helpful informative and down to earth made you feel welcome. in a few years when we decide to sell the car we hope to deal with Justin again.


  • 12/09/2018

Excellent service


  • 11/09/2018

I would give you 11 if I could


  • 11/09/2018

We were extremely impressed with the service we received The salesperson Richard Harris was very professional at all times with excellent communication skills We loved the e-mails we were send with videos of our new car and Richard talking on the progress of our purchase of our lovely car On the day we actually got our car I was well what an experience Great!! The car was unveiled and all the staff seemed so happy for us I would highly recommend anyone to go there The staff are brilliant


  • 11/09/2018

My whole experience was expectional and that was from Richard Harris giving excellent customer service from start to finish

There are no reviews for the services department yet.
  • Sort reviews by:

  • Would recommend
  • 03/09/2017

[no comment made]


  • Would recommend
  • 03/09/2017

[no comment made]


  • Would recommend
  • 03/09/2017

We were given a lot of information


  • Would recommend
  • 29/08/2017

[no comment made]


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  • 29/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

[no comment made]


  • Would recommend
  • 11/08/2017

Many thanks to Ross


  • Would recommend
  • 25/07/2017

None


  • Would recommend
  • 10/07/2017

I would just like to add,that Mr Neil Jones the sales exec who dealt with all the details of the sale was very helpful and professional and polite.


  • Would recommend
  • 07/07/2017

[no comment made]


  • Would recommend
  • 02/07/2017

[no comment made]


  • Would recommend
  • 29/06/2017

[no comment made]


  • Would recommend
  • 07/06/2017

[no comment made]


  • Would recommend
  • 02/06/2017

[no comment made]


  • Would recommend
  • 25/05/2017

[no comment made]


  • Would recommend
  • 20/05/2017

[no comment made]


  • Would recommend
  • 15/05/2017

[no comment made]


  • Would recommend
  • 08/05/2017

[no comment made]


  • Would recommend
  • 18/04/2017

Thank you for good experience. Salesman Karl was very professional and very helpful, right man for this job!


  • Wouldn't recommend
  • 12/04/2017

yes within days after i had it,the abs and eps lights come on,plus high pitghed noise


  • Would recommend
  • 12/04/2017

[no comment made]


  • Would recommend
  • 09/04/2017

[no comment made]


  • Would recommend
  • 07/04/2017

Karl was a fab salesman made me feel comfortable and took care of things that were missing ( car mats and driver side vent damaged ) he sorted it all for me definitely recommend to friends a nfcfamiky thank you x


  • Would recommend
  • 06/04/2017

[no comment made]


  • Would recommend
  • 04/04/2017

[no comment made]


  • Would recommend
  • 06/03/2017

[no comment made]


  • Would recommend
  • 05/03/2017

No i would just like to say that Karl the sales man made the whole experience easy and enjoyable and completly stress free could you please thank him for me


  • Would recommend
  • 03/03/2017

[no comment made]


  • Would recommend
  • 01/03/2017

[no comment made]


  • Would recommend
  • 25/02/2017

[no comment made]


  • Would recommend
  • 23/02/2017

[no comment made]


  • Would recommend
  • 16/02/2017

[no comment made]


  • Would recommend
  • 13/02/2017

[no comment made]


  • Would recommend
  • 08/02/2017

[no comment made]


  • Would recommend
  • 30/01/2017

[no comment made]


  • Wouldn't recommend
  • 26/01/2017

when will I get car? told it would be in garage 18/1/17 did not come until 24/1/17 after I had called to pick it up.


  • Would recommend
  • 21/01/2017

The service provided by Neil and Dean was excellent. The things I didn't understand were explained clearly and the whole process felt uncomplicated. Thank you Dacia Llansamlet!


  • Would recommend
  • 19/01/2017

I would personally like to thank Wayne for the service I received. From start to finish he was friendly, reassuring and I felt I was in safe hands with my purchase.


  • Would recommend
  • 19/12/2016

[no comment made]


  • Would recommend
  • 16/12/2016

[no comment made]


  • Would recommend
  • 07/12/2016

[no comment made]


  • Wouldn't recommend
  • 06/12/2016

Yes where is my car??? I paid my deposit on Sunday 27th November and was told that I could take delivery of it Wednesday 30th November at the latest, it is now December 6th and my car has still not reached the branch and nobody can tell me when it will arrive! I am totally and utterly disappointed with your customer service and communication. I would not use you again nor could I possibly recommend you to anyone else, and I haven't even had the car yet. Should have gone elsewhere, lesson learnt.


  • Would recommend
  • 30/11/2016

[no comment made]


  • Would recommend
  • 30/11/2016

[no comment made]


  • Would recommend
  • 22/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

I had visited numerous car sales show rooms that day and quite honestly was frustrated at the whole experience until I bumped into Wayne from your Swansea branch, he was very polite professional he is a asset to your company, look after him as I will one day be offering him a job !


  • Would recommend
  • 07/11/2016

[no comment made]


  • Would recommend
  • 04/11/2016

[no comment made]


  • Would recommend
  • 31/10/2016

Wayne was very helpful and approachable. There was a problem with the car after I picked it up & he took time to phone to apologise even though I'd already spoken to his colleague.


  • Would recommend
  • 07/10/2016

[no comment made]


  • Would recommend
  • 05/10/2016

Your staff were brilliant many thanks.


  • Would recommend
  • 04/10/2016

[no comment made]


  • Would recommend
  • 04/10/2016

[no comment made]


  • Would recommend
  • 03/10/2016

[no comment made]


  • Would recommend
  • 30/09/2016

[no comment made]


  • Would recommend
  • 30/09/2016

no sales service was excellent, patient and comprehensive


  • Would recommend
  • 29/09/2016

[no comment made]


  • Would recommend
  • 22/09/2016

[no comment made]


  • Would recommend
  • 20/09/2016

[no comment made]


  • Wouldn't recommend
  • 10/09/2016

I purchased the same make and model as I had previously done 3 years ago.


  • Would recommend
  • 07/09/2016

[no comment made]


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 31/08/2016

Awesome service very happy


  • Would recommend
  • 24/08/2016

Excellent experience very happy with the sale and after sale. Would recommend to others. Thanks Karl.


  • Would recommend
  • 11/08/2016

No, we received great service and very pleased with the car


  • Would recommend
  • 27/07/2016

[no comment made]


  • Would recommend
  • 21/07/2016

[no comment made]


  • Would recommend
  • 12/07/2016

Salesman very helpful allowing me to look over a Logan Ambiance before taking a test drive in a Logan Laureate and then having a pre-registered model brought over from Cardiff by lorry to prevent extra mileage being put on the clock. Not had the car for a week yet but so far I am very happy with it. My thanks to Ross.


  • Would recommend
  • 09/07/2016

Tom was great help


  • Would recommend
  • 07/07/2016

[no comment made]


  • Would recommend
  • 03/07/2016

[no comment made]


  • Would recommend
  • 30/06/2016

[no comment made]


  • Would recommend
  • 09/06/2016

[no comment made]


  • Would recommend
  • 05/06/2016

no


  • Would recommend
  • 31/05/2016

[no comment made]


  • Would recommend
  • 20/05/2016

[no comment made]


  • Would recommend
  • 04/05/2016

No service was superb


  • Would recommend
  • 28/04/2016

Excellent customer care from Ross Meredith and all staff we had contact with.


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 23/04/2016

[no comment made]


  • Would recommend
  • 20/04/2016

I bought the car ???? over the net and paid cash ???? for it, then had it shipped over to Ireland.


  • Would recommend
  • 12/04/2016

Wayne was very professional throughout the sales process


  • Would recommend
  • 06/04/2016

[no comment made]


  • Would recommend
  • 31/03/2016

[no comment made]


  • Would recommend
  • 30/03/2016

I had excellent service by Wayne and the team in Swansea. Thank you all.


  • Would recommend
  • 24/03/2016

[no comment made]


  • Wouldn't recommend
  • 12/03/2016

Would have recommended you if it had not been for the parking sensors


  • Would recommend
  • 07/03/2016

still waiting for log book wondering when i will receive it


  • Would recommend
  • 07/03/2016

no


  • Would recommend
  • 04/03/2016

[no comment made]


  • Would recommend
  • 04/03/2016

[no comment made]


  • Would recommend
  • 03/03/2016

[no comment made]


  • Would recommend
  • 19/02/2016

[no comment made]


  • Would recommend
  • 17/02/2016

[no comment made]


  • Would recommend
  • 05/02/2016

[no comment made]


  • Would recommend
  • 03/02/2016

No ,great service nice people very good experience


  • Would recommend
  • 30/01/2016

[no comment made]


  • Would recommend
  • 25/01/2016

a very pleasant experience buying from from your salesman


  • Would recommend
  • 21/01/2016

[no comment made]


  • Would recommend
  • 23/12/2015

Staff are friendly


  • Would recommend
  • 04/12/2015

[no comment made]


  • Would recommend
  • 04/11/2015

[no comment made]


  • Would recommend
  • 19/10/2015

[no comment made]


  • Would recommend
  • 12/10/2015

[no comment made]


  • Would recommend
  • 01/10/2015

[no comment made]


  • Would recommend
  • 10/09/2015

Happy so far. No questions