Dacia Enfield

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Enfield Retail Park 9 Crown Road Enfield EN1 1TX

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  • 26/06/2018

I was kept up to date with info regarding the delivery


  • 25/06/2018

Efficient helpful and friendly


  • 12/06/2018

Was very impressed by the sales person ( Richard ) he kept me informed from day one and phoned me after I received my new car to insure all was well


  • 23/05/2018

My partner and I spent quite a lot of time during our first appointment, discussing the options together in regard which model we should buy and the salesperson, John, was completely understanding throughout the process and we never felt under pressure to make a decision.


  • 22/05/2018

Every thing was done in a friendly but business like manner.


  • 22/05/2018

Excellent service


  • 21/05/2018

This purchase was a slight upgrade to the 4 year old Dacia i already have. Nick was so helpful and was able to put my mind at rest, over the transition from diesel to petrol. Nick kept in touch with me, each step of the transaction and delivery. I have Never had a bad experience at Renult Enfield. On any occasion ive visited them. Blinding service. Will definitely be going back with future purchases in mind.


  • 15/05/2018

The sales Executive was very helpful and professional. He answered all my queries


  • 11/05/2018

I had a Renault before and the Dacia was one I had been looking at for some time, very happy so far.


  • 10/05/2018

Thank you to James for a smooth transition : )


  • 10/05/2018

James Harris was exceptionally helpful and I would happily return and purchase another vehicle from him. He was very honest, to the point and didn?t oversell. I was very pleased with every aspect of the sale.


  • 09/05/2018

Friendly and efficient .


  • 10/04/2018

very helpful sales person, minor defect with mudflap issue due to be resolved tomorrow. overall a very good experience and everything dealt with professionally


  • 05/04/2018

The service was was extremely good


  • 03/04/2018

Dean was really helpful throughout.


  • 03/04/2018

Excellent salesman who had a very good knowledge of the vehicles, and was attentive to my requirements as a customer. Provided that I have no significant problems with car going forward, I will look to buy from Dacia again.


  • 25/03/2018

Very profesional


  • 23/03/2018

Brilliant service and very friendly salesman


  • 21/03/2018

Excellent experience


  • 21/03/2018

It was a great experience my old car was parked for me and when I left a toy on my old car was send to be by post with in 24 hours.


  • 16/03/2018

Sales man good nice showroom good service all round


  • 05/03/2018

Salesman Nick Halsall was exceptional


  • 02/03/2018

The dealer was very friendly and helpfull.


  • 28/02/2018

Upon taking delivery parking sencers not fitted no owners manual in car.car not prepared well oily stuff in boot and around doors. Still wait to have chip done . Joke car been in dealers all day and job not done.now waiting further appointment to have chip done. So purchase at Renault Enfield not good at all. Terence Bewg


  • 26/02/2018

Only issue was delivery which was hardly Renault Enfield fault.


  • 22/02/2018

i would like to thank nick halsall


  • 19/02/2018

Renault Enfield is an amazing place to come and buy a new car all the staff are so welcoming and go out there way for you Scott May helped with my new finding me the right one for me and Richard white did an amazing job helping with everything from the day I purchased my new car to the day I picked it up! He help me with all the gadgets in it amazing staff!


  • 19/02/2018

They were friendly and I was not pressured into any extra purchases.


  • 10/02/2018

The service was absolutely fantastic! I was beyond impressed. I was kept up to date regularly with personalised videos and there was barely any waiting time for my new car! John was polite, caring and attentive to everything I needed. 10/10 is my rating and I would highly recommend to all


  • 09/02/2018

Very impressed by John who sold me the car, very informative and a pleasure to deal with


  • 09/02/2018

The car came without a spare wheel, I wanted a spare, the Enfield Dealer representative told me that it could only be fitted at time of order ( I had already placed the order) and to do so afterwards would be difficult and costly. I went to another garage (not Renault) who ordered the spare wheel kit etc and fitted it all in less than 10 minutes. I paid for 2 years service in advance when I purchased the vehicle but was not given any paperwork relating to this warranty or the breakdown emergency number etc. when I picked up the vehicle, I had to call the dealer afterwards who then emailed me this paperwork. Without wishing to sound too critical, the person I had contact with at Renault Enfield always appeared vague about the vehicle and seemed surprised when I arrived for the test drive which I had booked previously. On picking up the vehicle the person that dealt with me gave me the key and would not have shown me anything inside the vehicle if I had not asked.


  • 05/02/2018

Richard, at Renault Enfield was professional yet friendly. He took the time to find out my needs and talk about which car best suited me. He was not pushy or forced me in any way. He allowed me to make my own mind. I never felt that I was a nuisance when I asked questions. Thank you.


  • 30/01/2018

We love the experience we had at Renault Enfield, John was really caring and helpful and we felt welcome. We definitely would recommend this store to anyone.


  • 30/01/2018

I turned up to view the Dacia without an appointment and was seen straight away. John Gardiner was professional, curteous and clear in his help and explanations. He was helpful when I wanted a spare wheel and dog guard fitted and ensured I was still able to collect my car on the initial day agreed.


  • 21/01/2018

I was very happy with the service provided by Karoly Kovesi - 10 out of 10!

There are no reviews for the services department yet.
  • Sort reviews by:

  • Would recommend
  • 14/09/2017

James was very patient and very helpful - and fun


  • Would recommend
  • 06/06/2017

[no comment made]


  • Would recommend
  • 18/05/2017

Great efficient service until we actually purchased the car - no test drive offered - handover was rushed and not very good


  • Would recommend
  • 09/05/2017

No


  • Would recommend
  • 10/04/2017

Politely friendly efficent service


  • Would recommend
  • 08/04/2017

No. Salesman was very helpful


  • Would recommend
  • 06/03/2017

[no comment made]


  • Would recommend
  • 15/02/2017

The car I purchased was not at the Enfield location to be able to test drive.


  • Would recommend
  • 08/02/2017

[no comment made]


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  • 05/02/2017

[no comment made]


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  • 26/01/2017

[no comment made]


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  • 25/01/2017

[no comment made]


  • Would recommend
  • 13/01/2017

I feel everything was covered when I bought my car and I am very happy with the service that I have had.


  • Would recommend
  • 22/12/2016

I initiated the test drive via the website, I had to follow this up as I didn't receive contact from Renault Enfield. However, Alasdair Hutton was very accommodating when the test drive was eventually undertaken and he was excellent during the pre and post sale process.


  • Would recommend
  • 13/12/2016

[no comment made]


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  • 05/12/2016

[no comment made]


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  • 01/12/2016

[no comment made]


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  • 07/10/2016

[no comment made]


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  • 07/10/2016

[no comment made]


  • Would recommend
  • 05/10/2016

A very pleasant experience and the sales lady was delightful.


  • Would recommend
  • 20/09/2016

Not offered finance as when making enquiry told sales person it was a cash purchase. As to the test drive, already owned a Duster and no test drive required. Not introduced to aftersales at handover but was told during purchase process about your services. Sales staff could not have been more helpful, made the whole thing painless.


  • Would recommend
  • 17/09/2016

[no comment made]


  • Wouldn't recommend
  • 20/08/2016

no my experience was very good from start to finish would recommend anybody to deal with alisdare hutton at any time great guy good sense of humor


  • Would recommend
  • 05/07/2016

Everything was perfect ....will be back to business again EXCELLENT sales answered every question turned down a another deal else where due to Nickolas great customer service ...THANK YOU


  • Would recommend
  • 02/06/2016

I have answered no to the last two questions because it was not possible as I purchased the car over the phone, also the salesperson was really helpful and very polite it was a pleasure dealing with your company.


  • Would recommend
  • 19/05/2016

[no comment made]


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  • 17/05/2016

[no comment made]


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  • 12/05/2016

[no comment made]


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  • 11/05/2016

[no comment made]


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  • 29/04/2016


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  • 27/04/2016

[no comment made]


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  • 19/04/2016

[no comment made]


  • Would recommend
  • 12/04/2016

No


  • Would recommend
  • 31/03/2016

[no comment made]


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  • 31/03/2016

[no comment made]


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  • 19/03/2016

[no comment made]


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  • 15/03/2016

[no comment made]


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  • 14/03/2016

[no comment made]


  • Would recommend
  • 13/03/2016

Fantastic customer service. Really pleased with the car. Thank you


  • Would recommend
  • 08/03/2016

[no comment made]


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  • 07/03/2016

[no comment made]


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  • 26/02/2016

[no comment made]


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  • 25/02/2016

[no comment made]


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  • 06/02/2016

[no comment made]


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  • 05/02/2016

[no comment made]


  • Would recommend
  • 27/01/2016

[no comment made]


  • Would recommend
  • 24/01/2016

Love my Dacia. Nick was a great Guy, really liked him.


  • Would recommend
  • 24/01/2016

[no comment made]


  • Would recommend
  • 15/01/2016

[no comment made]


  • Would recommend
  • 13/11/2015

No


  • Would recommend
  • 25/10/2015

[no comment made]


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  • 25/10/2015

[no comment made]


  • Would recommend
  • 06/10/2015

[no comment made]


  • Would recommend
  • 03/07/2015

I was very impressed with the young man who dealt with my purchase - very friendly and helpful without being "pushy" (which, after all, is what most people dislike about car salesmen!) - and would recommend him to a friend looking for a car.


  • Would recommend
  • 25/06/2015

As I live in wales, I have a Renault dealer local to me for after sales. I also paid in cash for the car and did not require finance. Very helpful and knowledgable staff at Enfield. Very satisfied both with car and service.