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- 12/09/2018
On My Handover we had a good explanation of the equipment and features, we were mostly satisfied, but for my question: - why petrol indicator lamp is flashing, probably petrol tank is empty? I received an answer: - It is fine, we can fill in tank only for 10£ (approximately 7L), you have enough petrol for a few miles. As soon as we drove 40 meters, from Renault Enfield to the nearest roundabout, the car was stuck in the middle of roundabout!! We were really lucky there is a petrol station next to roundabout!,and slope towards the station, we just rolled in to it. After fill in full tank we realize it was only 700 milliliters of petrol in tank!!!! Not 7 L as assured as a dealer. This is disrespectful attitude to clients, I could easily been involved in to incident on the road! Please take some action about this. Thank you. Mr. Denis Pushkarev
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- 09/09/2018
Nick was really friendly,helpful and knowledgeable with regards to our new purchase. As we wanted the car for our holiday to France and delivery was going to be tight ,Nick went the extra mile to ensure that we had the new car. We took delivery on the morning of our holiday. My husband says that the car is a joy to drive, high praise indeed as he drives for a living. My own driving experience has been more limited but when I do get the chance to drive I have found it to be a good experience and am getting used to the increase in size, which was my main concern. The only gripe I have is the the satnav was preset and I could have driven around Gibraltar and Albania but not France. Thank god for google maps as we had left the satnav at home. I will be in touch as how to upgrade the satnav for European driving. On the whole well done to all the team.
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- 30/08/2018
Excellent customer service from John Gardiner, (Enfield) he listened and helped me enormously and wasn’t, as some salesmen can be, pushy! Would definitely recommend Enfield Darcia!
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- 28/07/2018
Helpfull & efficent service
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- 26/06/2018
I was kept up to date with info regarding the delivery
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- 25/06/2018
Efficient helpful and friendly
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- 12/06/2018
Was very impressed by the sales person ( Richard ) he kept me informed from day one and phoned me after I received my new car to insure all was well
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- 23/05/2018
My partner and I spent quite a lot of time during our first appointment, discussing the options together in regard which model we should buy and the salesperson, John, was completely understanding throughout the process and we never felt under pressure to make a decision.
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- 22/05/2018
Every thing was done in a friendly but business like manner.
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- 22/05/2018
Excellent service
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- 21/05/2018
This purchase was a slight upgrade to the 4 year old Dacia i already have. Nick was so helpful and was able to put my mind at rest, over the transition from diesel to petrol. Nick kept in touch with me, each step of the transaction and delivery. I have Never had a bad experience at Renult Enfield. On any occasion ive visited them. Blinding service. Will definitely be going back with future purchases in mind.
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- 15/05/2018
The sales Executive was very helpful and professional. He answered all my queries
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- 11/05/2018
I had a Renault before and the Dacia was one I had been looking at for some time, very happy so far.
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- 10/05/2018
James Harris was exceptionally helpful and I would happily return and purchase another vehicle from him. He was very honest, to the point and didn’t oversell. I was very pleased with every aspect of the sale.
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- 10/05/2018
Thank you to James for a smooth transition : )
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- 09/05/2018
Friendly and efficient .
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- 10/04/2018
very helpful sales person, minor defect with mudflap issue due to be resolved tomorrow. overall a very good experience and everything dealt with professionally
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- 05/04/2018
The service was was extremely good
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- 03/04/2018
Dean was really helpful throughout.
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- 03/04/2018
Excellent salesman who had a very good knowledge of the vehicles, and was attentive to my requirements as a customer. Provided that I have no significant problems with car going forward, I will look to buy from Dacia again.
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- 25/03/2018
Very profesional
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- 23/03/2018
Brilliant service and very friendly salesman
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- 21/03/2018
It was a great experience my old car was parked for me and when I left a toy on my old car was send to be by post with in 24 hours.
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- 21/03/2018
Excellent experience
There are no reviews for the services department yet.
- Sort reviews by:
- Would recommend
- 14/09/2017
James was very patient and very helpful - and fun
- Would recommend
- 06/06/2017
[no comment made]
- Would recommend
- 18/05/2017
Great efficient service until we actually purchased the car - no test drive offered - handover was rushed and not very good
- Would recommend
- 09/05/2017
No
- Would recommend
- 10/04/2017
Politely friendly efficent service
- Would recommend
- 08/04/2017
No. Salesman was very helpful
- Would recommend
- 06/03/2017
[no comment made]
- Would recommend
- 15/02/2017
The car I purchased was not at the Enfield location to be able to test drive.
- Would recommend
- 08/02/2017
[no comment made]
- Would recommend
- 05/02/2017
[no comment made]
- Would recommend
- 26/01/2017
[no comment made]
- Would recommend
- 25/01/2017
[no comment made]
- Would recommend
- 13/01/2017
I feel everything was covered when I bought my car and I am very happy with the service that I have had.
- Would recommend
- 22/12/2016
I initiated the test drive via the website, I had to follow this up as I didn't receive contact from Renault Enfield. However, Alasdair Hutton was very accommodating when the test drive was eventually undertaken and he was excellent during the pre and post sale process.
- Would recommend
- 13/12/2016
[no comment made]
- Would recommend
- 05/12/2016
[no comment made]
- Would recommend
- 01/12/2016
[no comment made]
- Would recommend
- 07/10/2016
[no comment made]
- Would recommend
- 07/10/2016
[no comment made]
- Would recommend
- 05/10/2016
A very pleasant experience and the sales lady was delightful.
- Would recommend
- 20/09/2016
Not offered finance as when making enquiry told sales person it was a cash purchase. As to the test drive, already owned a Duster and no test drive required. Not introduced to aftersales at handover but was told during purchase process about your services. Sales staff could not have been more helpful, made the whole thing painless.
- Would recommend
- 17/09/2016
[no comment made]
- Wouldn't recommend
- 20/08/2016
no my experience was very good from start to finish would recommend anybody to deal with alisdare hutton at any time great guy good sense of humor
- Would recommend
- 05/07/2016
Everything was perfect ....will be back to business again EXCELLENT sales answered every question turned down a another deal else where due to Nickolas great customer service ...THANK YOU
- Would recommend
- 02/06/2016
I have answered no to the last two questions because it was not possible as I purchased the car over the phone, also the salesperson was really helpful and very polite it was a pleasure dealing with your company.
- Would recommend
- 19/05/2016
[no comment made]
- Would recommend
- 17/05/2016
[no comment made]
- Would recommend
- 12/05/2016
[no comment made]
- Would recommend
- 11/05/2016
[no comment made]
- Would recommend
- 29/04/2016
- Would recommend
- 27/04/2016
[no comment made]
- Would recommend
- 19/04/2016
[no comment made]
- Would recommend
- 12/04/2016
No
- Would recommend
- 31/03/2016
[no comment made]
- Would recommend
- 31/03/2016
[no comment made]
- Would recommend
- 19/03/2016
[no comment made]
- Would recommend
- 15/03/2016
[no comment made]
- Would recommend
- 14/03/2016
[no comment made]
- Would recommend
- 13/03/2016
Fantastic customer service. Really pleased with the car. Thank you
- Would recommend
- 08/03/2016
[no comment made]
- Would recommend
- 07/03/2016
[no comment made]
- Would recommend
- 26/02/2016
[no comment made]
- Would recommend
- 25/02/2016
[no comment made]
- Would recommend
- 06/02/2016
[no comment made]
- Would recommend
- 05/02/2016
[no comment made]
- Would recommend
- 27/01/2016
[no comment made]
- Would recommend
- 24/01/2016
Love my Dacia. Nick was a great Guy, really liked him.
- Would recommend
- 24/01/2016
[no comment made]
- Would recommend
- 15/01/2016
[no comment made]
- Would recommend
- 13/11/2015
No
- Would recommend
- 25/10/2015
[no comment made]
- Would recommend
- 25/10/2015
[no comment made]
- Would recommend
- 06/10/2015
[no comment made]
- Would recommend
- 03/07/2015
I was very impressed with the young man who dealt with my purchase - very friendly and helpful without being "pushy" (which, after all, is what most people dislike about car salesmen!) - and would recommend him to a friend looking for a car.
- Would recommend
- 25/06/2015
As I live in wales, I have a Renault dealer local to me for after sales. I also paid in cash for the car and did not require finance. Very helpful and knowledgable staff at Enfield. Very satisfied both with car and service.
