Dacia Cannock

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Eastern Way Cannock WS11 8XR

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  • 19/06/2018

From the lovely, friendly receptionist to Ales the sales person at Dacia Cannock the whole purchasing experience was great. This is our 2nd new Dacia Stepway purchase in 8 months, we came back to this Dacia dealership due to the excellent welcome and service we received on our first car purchase. 10/10, well done and thank you.


  • 12/06/2018

Friendly atmosphere.


  • 29/05/2018

Danny, a trainee, was very polite and extremely helpful. I would give him 10:10


  • 12/05/2018

Excellent and professional


  • 24/04/2018

It was a very positive experience. Ian was a very good salesman who listened to what I was looking for and didn?t try and persuade me to buy something I didn?t want.


  • 09/04/2018

Salesman spent great time in putting what I wanted into the model and spec that would completely satisfy my wishes


  • 02/04/2018

Overall experience very pleasing. All information given in a confident manner. We didn't feel pressured in any way which made it a nice experience to when we have bought other new cars. Full marks to your salesman Alex Smith.


  • 21/03/2018

Friendly, informative staff, willing to take time to get me a good deal and also highlighting the cost effective ways to add the little extras to my new car. Overall excellent service thank you.


  • 21/03/2018

They are always eager to help. This is the 8th vehicle we have purchased from this dealership


  • 21/03/2018

I chose base model but would have liked more choice on extras rather than step up the next model up at an extra cost of ?1500.00 All I wanted was a radio


  • 21/03/2018

From start to finish the purchase experience was well managed. Ian was extremely polite and a pleasure to deal with.


  • 21/03/2018

From the moment I walked into the showroom I was treated with the utmost courtesy and respect. My sales representative Zara Mason acted in a very professional manner and explained everything in great detail making my decision to purchase a new vehicle so much easier. She made regular contact right up until the point of delivery and the hand over of the vehicle. She is a real credit to the company and I wish her all the best for the future.


  • 04/02/2018

We found Renault / Dacia Cannock very helpfull, and Alex the salesman, always took time to explain details, both the how and why, on any thing we brought up with him.


  • 29/01/2018

Well satisfied what a nice drive I love it to bits I always wanted one soon as I saw them a nice shape and very spacious

There are no reviews for the services department yet.
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  • Would recommend
  • 31/08/2017

I did it all on line, so no reflection to Cannock staff re the above "nos" - they were incredibly helpful and sent me a video of the car and phoned me to update me all the time on the progress of my finance from Zuto and the paperwork. Pleasure doing business with you - and I LOVE my car! thank you very much - one very happy Dacia customer (who only ever drove FORDs before!!)


  • Would recommend
  • 10/08/2017

No Your sales person alex was fantastic in everyway really helpfull and had good knowledge of our vehical he is a credit to your company


  • Would recommend
  • 16/07/2017

[no comment made]


  • Would recommend
  • 10/06/2017

[no comment made]


  • Wouldn't recommend
  • 06/06/2017

The car i purchased had not been properly checked out. When i got the car home i discovered that part of the emergency puncture kit was missing, so now I'm driving around with no way to mend a puncture. I told the dealership and they have ordered one, but there seems to be no concern, thay could have taken one from another vehicle and sent it to me. There is also an issue about the warranty, i was told it was for a year but according to Renault it only lasts till November 2017. I'm still awaiting an decision , its supposed to be an administration problem. These problems have spoiled my enjoyment of the car and this is reflected in my questioner answers.


  • Would recommend
  • 26/05/2017

[no comment made]


  • Would recommend
  • 18/05/2017

[no comment made]


  • Would recommend
  • 10/04/2017

Bit disappointed that an armrest I requested couldn't be fitted to vehicle.


  • Would recommend
  • 10/04/2017

[no comment made]


  • Would recommend
  • 10/04/2017

Hello this survey is a bit previous. However I am looking forward to collecting my car sometime on Saturday 15th I hope that will be ok. J byrne


  • Would recommend
  • 08/04/2017

[no comment made]


  • Would recommend
  • 14/02/2017

[no comment made]


  • Would recommend
  • 05/02/2017

[no comment made]


  • Would recommend
  • 10/01/2017

I was very pleased with the service I received. I didn't have a test drive as the car wasn't there. My dad also has a stepway so knew how they drove anyway.


  • Would recommend
  • 04/12/2016

No


  • Would recommend
  • 13/10/2016

No questions but wanted to say the customer service was absolutely brilliant. Thank you!


  • Would recommend
  • 06/09/2016

Excellent service from start to finish from the very friendly and professional and helpful Joe Waltho.


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 02/09/2016

No questions but your sales lady Zara was excellent. Couldn't have asked for better service from her, she's a credit to your company. Thanks


  • Would recommend
  • 18/08/2016

[no comment made]


  • Would recommend
  • 04/08/2016

[no comment made]


  • Would recommend
  • 27/07/2016

[no comment made]


  • Would recommend
  • 19/05/2016

[no comment made]


  • Would recommend
  • 02/05/2016

[no comment made]


  • Would recommend
  • 22/04/2016

[no comment made]


  • Would recommend
  • 16/04/2016

[no comment made]


  • Would recommend
  • 26/03/2016

Had a couple of minor problems with the paintwork which was rectified under warranty by the bodyshop. Can't praise Ian Hudson-Innis enough, he was superb all the way through and also Simon, the Sales Manager. My wife has ordered her Kadjar with yourselves as well.


  • Would recommend
  • 08/03/2016

[no comment made]


  • Would recommend
  • 06/03/2016

Not at this present time! Will need the bonnet adjusting at some point as it rattles but it can wait for now. Thanks.


  • Would recommend
  • 26/02/2016

[no comment made]


  • Would recommend
  • 25/02/2016

No! Extremely pleased,Regards Paul Preston M.B.E.


  • Would recommend
  • 07/02/2016

very happy with sales procedure.only slight problem is there were no maintenance details in vehicle handbook. is it possible to get them please?


  • Would recommend
  • 22/01/2016

[no comment made]


  • Would recommend
  • 28/12/2015

[no comment made]


  • Would recommend
  • 29/10/2015

[no comment made]


  • Would recommend
  • 18/10/2015

[no comment made]


  • Would recommend
  • 15/10/2015

[no comment made]


  • Would recommend
  • 09/09/2015

[no comment made]


  • Would recommend
  • 03/09/2015

We are very impressed with car and have spread the word among our friends. Alex Smith was extremely helpful at all times through the purchase procedure and we would like to thank him for that help.