Terms and Conditions

Dacia Retail Group are authorised and regulated by the Financial Conduct Authority. All offers are subject to terms and conditions. Dacia Retail Group reserve the right to change or cancel offers without notice. All images and specifications shown are for illustrative purposes and should be confirmed with your local dealership.

All calls to and from Dacia Retail Group may be recorded for quality and training purposes.

The reward can be redeemed when the redeemer refers a third party to Dacia Retail Group and a vehicle is purchased by that third party (the purchaser). The redeemer must redeem this voucher in person at Dacia Retail Group and after the sale to a new customer (purchaser) has been completed. The reward can only be redeemed upon the firm sale of a new or approved used car. A firm sale will be recognised upon receipt of the full sale price of the vehicle by Dacia Retail Group, registration of the vehicle (for new cars) and hand over of the vehicle to the purchaser. The purchaser must independently mention the name of the redeemer to Dacia Retail Group sales staff for the redeemer to claim the reward and confirm that the recommendation has been made prior to the sale of the vehicle. Offer may only be redeemed against new customers to Dacia Retail Group. Only one reward may be redeemed against each sale and only one redeemer may be mentioned by the purchaser for each vehicle sale. Dacia Retail reserve the right to refuse redemption if there is evidence of fraudulent use of this offer or if there is evidence of non- compliance of the terms and conditions of the offer. All sales under the terms of the employee discount scheme are excluded from this offer. Dacia Retail group reserve the right to cancel or amend offers without prior notice.

Dacia approved vehicles must be within 7 years from date of first registration and have covered less than 70k miles at the point of sale. 2-year free service plan applicable on all Renault and Dacia Approved Used cars only when ordered on Renault/Dacia PCP Finance 9.9% APR representative. 2 years’ free servicing is valid up to 2 years after the plan start date or for 2 services, whichever comes first. For Renault vehicles, the service plan includes 1 minor and 1 major service to be carried out within a 2-year period. For Dacia vehicles, the service plan includes 2 services to be carried out within a 2-year period.

The service plan does not cover wear-and-tear items such as (but not limited to) tyres, wiper blades or brakes. Services must be carried out in line with the manufacturer’s recommended maintenance programme and servicing intervals within +/- 1 month or 1,000 miles of the service interval. Failure to do so may invalidate your plan. Services can only be carried out at a Renault/Dacia approved outlet.

2 years’ free servicing is subject to finance with Renault Finance. Finance provided by Renault Finance, Rivers Office Park, Denham Way, Maple Cross, WD3 9YS. You must be at least 18 and a UK resident (excluding Channel Islands) to apply. Finance is available subject to status on eligible Renault used vehicles in the UK. Guarantees and indemnities may be required. Terms and conditions apply. Offers are based on 6,000 miles per annum, excess mileage 8p per mile inc VAT. Deposit contribution available with 9.9% APR representative Renault PCP Finance only. Offers cannot be used with other schemes or finance offers. Offer may be varied or withdrawn at any time.

By using the valuation tool you agree and understand that:

  1. The valuation provided is based on the information you have provided about your vehicle. It is essential that you provide us accurate information about your vehicle as any inaccurate information may result in valuation tool providing you with an incorrect value.
  2. The valuation tool may only be used for personal purposes and the results may not be re-utilised or max-extracted in any way. Renault Retail Group UK Limited shall have no liability to you whatsoever for any losses arising out of your use of the valuation tool for commercial, business or re-sale purposes.
  3. Today’s estimated value is an indicative guide price only and represents the information provided by you at this time. The valuation is not validated or approved by Renault Retail Group UK Limited. Renault Retail Group UK Limited does not provide any warranties or representations for the online figures obtained from the valuation tool.
  4. Valuations provided are in pound sterling only and inclusive of VAT.
  5. The online valuation is not a contractual offer from Renault Retail Group UK Limited to purchase your vehicle. We reserve the right to withdraw the valuation at any time without any legal consequence or liability to you.
  6. The final valuation of your vehicle’s purchase/sale price is subject to an on-site inspection of your vehicle, where a Renault Sales Team will carry out a vehicle inspection, taking in to account several factors, including but not limited to the full history, colour, customisation and condition of your vehicle.

Retail customers only. YOU WILL NOT OWN THE VEHICLE. All prices include VAT. Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands and Isle of Man) and over 18. Offer valid on All-New Dacia Duster Access SCe 115 4×2 when ordered by 1st July 2019 and registered by 30th September 2019. 36 month personal contract hire based on 10,000 miles per annum and an advance rental of £2,226 followed by 35 rentals of £109. Further charges may apply subject to the mileage and condition of the vehicle at the end of the agreement. Terms and conditions apply.

*Monthly payments options are only available at point of signing a finance agreement provided by Dacia Finance, Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18 to apply for finance. Terms and conditions apply. For full Service Plan terms and conditions see https://www.dacia.co.uk/dacia-after-sales/servicing-maintenance/servicing

Every new Dacia is covered by a standard 3 year / 60,000 mile* Warranty package. Under the terms of this Warranty, your Dacia dealer is able to repair or replace, without charge, parts that are found to have a material or assembly defect that is recognised by Dacia.

Your new Dacia also comes with a 2 year paintwork warranty, as well as a 6 year anti-corrosion warranty. Drive with peace of mind!

*An Extended Manufacturer’s Warranty contract must be taken out before the end of the 12th month following the first registration date stated on the vehicle’s registration certificate. Services under the Extended Manufacturer’s Warranty contract are provided once the Extended Manufacturer’s Warranty contractual warranty granted by the manufacturer has expired, i.e. at the end of the 36th month following the first registration date stated on the vehicle’s registration certificate. The Dacia Extended Manufacturer’s Warranty cannot be transferred if the vehicle is resold, but remains with the vehicle.

Click here for full terms and conditions.

And what if you could drive your Dacia for years and years, with complete peace of mind? You can now, with the “Peace of Mind” extended warranty!

With this package, any faulty mechanical and electric components on your vehicle are replaced or repaired (including parts and labour), excluding on going maintenance costs and those due to normal wear and tear*. All of this for up to seven years or 100,000 miles.** That’s what we call peace of mind at Dacia.

You will be looked after by Dacia professionals throughout the network, without spending a penny. The contract is linked to the vehicle: if you sell your Dacia before the end of the agreement, the buyer is still covered. A good selling point.

4 years / 60,000 miles* This product is available until the end of the manufacturer’s warranty† £195
5 years / 60,000 miles* This product is available up to 12 months after registration date† £350
6 years / 80,000 miles* This product is available until the end of the manufacturer’s warranty† £595
7 years / 100,000 miles* This product is available up to 12 months after registration date† £795

 

*An Extended Manufacturer’s Warranty contract must be taken out before the end of the 12th month following the first registration date stated on the vehicle’s registration certificate. Services under the Extended Manufacturer’s Warranty contract are provided once the Extended Manufacturer’s Warranty contractual warranty granted by the manufacturer has expired, i.e. at the end of the 36th month following the first registration date stated on the vehicle’s registration certificate. The Dacia Extended Manufacturer’s Warranty cannot be transferred if the vehicle is resold, but remains with the vehicle.

** The Dacia Extended Manufacturer’s Warranty ends on whichever of the two contractual provisions is reached first: the term starts from the first registration date of the vehicle and the mileage starts when the mileometer is at zero.

† Excludes vehicles used as taxis.

Click here for full terms and conditions.

PCP

Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30th September 2019 and registered by 31st December 2019. Participating dealers only.. Extended warranty applies to the models shown for up to 5 years or 60,000 miles, whichever comes first, when purchased on Dacia Finance deposit contribution schemes (excluding Access versions). The extended warranty prolongs the warranty coverage from the date of first registration and expires on the first of the two limits reached. Warranty offer provides ongoing protection from mechanical and electrical failure after the standard manufacturer’s warranty has expired and is valued at £395. The warranty plan is not transferable to another vehicle, but should the vehicle be sold while the warranty plan is still active, the remaining cover transfers to the new owner. Deposit contribution will be displayed on the final invoice as a discount.

Visit shop.dacia.co.uk/product/5-year-extended-warranty for full terms and conditions.

PCH

Retail customers only. YOU WILL NOT OWN THE VEHICLE. All prices include VAT. Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands and Isle of Man) and over 18. Terms and Conditions apply. Offer valid on Duster Access SCe 115 4×2 when ordered by 30th September 2019 and registered by 31st December 2019. 36 month Personal Contract Hire based on 10,000 miles per annum and an advance rental of £2,226 followed by 35 rentals of £109. Further charges may apply subject to the mileage and condition of the vehicle at the end of the agreement. Terms and conditions apply. Vehicle shown with Glacier White paint at £9,995. Subject to availability. Offers not available in conjunction with any schemes or other offers. Visit https://www.dacia.co.uk/ for details.

PCP

Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30 September 2019 and registered by 31 December 2019. Participating dealers only. *Extended warranty applies to the models shown for up to 5 years or 60,000 miles, whichever comes first, when purchased on Dacia Finance deposit contribution schemes (excluding Access versions). The extended warranty prolongs the warranty coverage from the date of first registration and expires on the first of the two limits reached. Warranty offer provides ongoing protection from mechanical and electrical failure after the standard manufacturer’s warranty has expired and is valued at £395. The warranty plan is not transferable to another vehicle, but should the vehicle be sold while the warranty plan is still active, the remaining cover transfers to the new owner. Deposit contribution will be displayed on the final invoice as a discount.

Visit shop.dacia.co.uk/product/5-year-extended-warranty for full terms and conditions.

PCH

Retail customers only. YOU WILL NOT OWN THE VEHICLE. All prices include VAT. Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands and Isle of Man) and over 18. Terms and Conditions apply. Offer valid on Sandero Access SCe75 when ordered by 30 September 2019 and registered by 31 December 2019. 48 month Personal Contract Hire based on 10,000 miles per annum and an advance rental of £500 followed by 47 rentals of £99. Further charges may apply subject to the mileage and condition of the vehicle at the end of the agreement. Terms and conditions apply. Vehicle shown with Glacier White paint at £6,995. Subject to availability. Offers not available in conjunction with any schemes or other offers. Visit visit https://www.dacia.co.uk/ for details.

PCP

Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30 September 2019 and registered by 31 December2019. Participating dealers only. *Extended warranty applies to the models shown for up to 5 years or 60,000 miles, whichever comes first, when purchased on Dacia Finance deposit contribution schemes (excluding Access versions). The extended warranty prolongs the warranty coverage from the date of first registration and expires on the first of the two limits reached. Warranty offer provides ongoing protection from mechanical and electrical failure after the standard manufacturer’s warranty has expired and is valued at £395. The warranty plan is not transferable to another vehicle, but should the vehicle be sold while the warranty plan is still active, the remaining cover transfers to the new owner. Deposit contribution will be displayed on the final invoice as a discount.

Visit shop.dacia.co.uk/product/5-year-extended-warranty for full terms and conditions.

PCH

Retail customers only. YOU WILL NOT OWN THE VEHICLE. All prices include VAT. Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands and Isle of Man) and over 18. Terms and Conditions apply. Offer valid on Sandero Stepway Essential TCe 75 when ordered by 30 September 2019 and registered by 31 December 2019. 48 month Personal Contract Hire based on 10,000 miles per annum and an advance rental of £1,470 followed by 47 rentals of £129. Further charges may apply subject to the mileage and condition of the vehicle at the end of the agreement. Terms and conditions apply. Vehicle shown with Azurite Blue metallic paint at £495. Subject to availability. Offers not available in conjunction with any schemes or other offers. Visit https://www.dacia.co.uk/ for details.

PCP

Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30 September 2019 and registered by 31 December 2019. Participating dealers only. *Extended warranty applies to the models shown for up to 5 years or 60,000 miles, whichever comes first, when purchased on Dacia Finance deposit contribution schemes (excluding Access versions). The extended warranty prolongs the warranty coverage from the date of first registration and expires on the first of the two limits reached. Warranty offer provides ongoing protection from mechanical and electrical failure after the standard manufacturer’s warranty has expired and is valued at £395. The warranty plan is not transferable to another vehicle, but should the vehicle be sold while the warranty plan is still active, the remaining cover transfers to the new owner. Deposit contribution will be displayed on the final invoice as a discount.

Visit shop.dacia.co.uk/product/5-year-extended-warranty for full terms and conditions.

PCH

Retail customers only. YOU WILL NOT OWN THE VEHICLE. All prices include VAT. Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands and Isle of Man) and over 18. Offer valid on Dacia Logan MCV Access SCe 75 when ordered by 30 September 2019 and registered by 31 December 2019. 48 month personal contract hire based on 10,000 miles per annum and an advance rental of £1,730 followed by 47 rentals of £119. Further charges may apply subject to the mileage and condition of the vehicle at the end of the agreement. Terms and conditions apply.

PCP

Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 30 September 2019 and registered by 31 December 2019. Participating dealers only. *Extended warranty applies to the models shown for up to 5 years or 60,000 miles, whichever comes first, when purchased on Dacia Finance deposit contribution schemes (excluding Access versions). The extended warranty prolongs the warranty coverage from the date of first registration and expires on the first of the two limits reached. Warranty offer provides ongoing protection from mechanical and electrical failure after the standard manufacturer’s warranty has expired and is valued at £395. The warranty plan is not transferable to another vehicle, but should the vehicle be sold while the warranty plan is still active, the remaining cover transfers to the new owner. Deposit contribution will be displayed on the final invoice as a discount.

Visit shop.dacia.co.uk/product/5-year-extended-warranty for full terms and conditions.

PCH

Retail customers only. YOU WILL NOT OWN THE VEHICLE. All prices include VAT. Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands and Isle of Man) and over 18. Offer valid on Dacia Logan MCV Stepway Comfort SCe 90 when ordered by 30 September 2019 and registered by 31 December 2019. 48 month personal contract hire based on 10,000 miles per annum and an advance rental of £2,272 followed by 47 rentals of £189. Further charges may apply subject to the mileage and condition of the vehicle at the end of the agreement. Terms and conditions apply.

Finance provided by Dacia Finance, Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, WD3 9YS. Subject to status. Guarantees and indemnities may be required. You must be a UK resident (excluding the Channel Islands) and over 18. Offer based on 6000 miles pa, excess mileage 8p per mile inc VAT. Terms and conditions apply. Offers cannot be used with other schemes or finance offers. Prices and offers shown are available on specified new vehicles when ordered by 1 July 2019 and registered by 30 September 2019. Participating dealers only.

*Extended warranty applies to the models shown for up to 5 years or 60,000 miles, whichever comes first, when purchased on Dacia Finance deposit contribution schemes (excluding Access versions). The extended warranty prolongs the warranty coverage from the date of first registration and expires on the first of the two limits reached. Warranty offer provides ongoing protection from mechanical and electrical failure after the standard manufacturer’s warranty has expired and is valued at £395. The warranty plan is not transferable to another vehicle, but should the vehicle be sold while the warranty plan is still active, the remaining cover transfers to the new owner. Visit shop.dacia.co.uk/product/5-year-extended-warranty for full terms and conditions.

Advance Payment (AP) offers are valid for Motability applications from 1st July 2019 to 30th September 2019 and are correct at the time of publication. Motability customers agree to pay all or part of the Motability Allowance (DLA or WPMS) depending on their choice of vehicle, for the duration of their contract hire or hire purchase agreement.

Motability is a trade mark of Motability. Registered charity number 299/45.

The Advance Payments are correct at the time of going online or when the site pages are updated. Whilst we make every effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice.

Dacia Retail are authorised and regulated by the Financial Conduct Authority. We are permitted to arrange and advise on insurance, deal as an agent of insurers, and assist in claims handling with respect to this type of insurance. We provide advice and information to customers about a number of insurers with respect to insurance. Ask us for a list of the insurers we deal with. You can check these details on the FCA’s Register by visiting the website https://www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6768.

Whilst we aim to achieve a high level of service, if you have any complaints about our credit brokerage service or our service in arranging insurance, please contact the branch General Manager. If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0845 080 1800 and further information is available at http://www.financial-ombudsman.org.uk/.

An MOT lasts a year, but you can have an MOT carried out up to a month (less one day) before the current MOT certificate expires. You can check the MOT status of a vehicle online.

MOT failure

If your car fails its MOT:

  • You will be given a refusal of MOT certificate (VT30)
  • Your vehicle must be repaired and retested to comply with MOT standards
  • You may not be covered by your insurance, so you are advised not to drive it, except to an approved test centre or a garage for repairs.

Your refusal of MOT certificate will state why your vehicle failed its MOT and what needs to be fixed in order for it to pass. The repairs needed could be specialised such as welding jobs or emissions failures, so it may not be possible to make them there and then.

If your car can be tested, repaired and retested at the same location within a 10-working day period then there should be no additional charge for retesting, this is known as a partial re-examination. Although, there are certain repairs that cannot be fixed under a partial re-examination.

A partial re-examination will check the items that the car failed on in the original MOT test as long as they are one or more of the following items.

Why Choose
Dacia Retail Group

  • We sell 1 in 4 Dacia
    vehicles in the UK
  • Dealerships throughout
    the country
  • Friendly
    expert advice
  • Choice of over
    160 vehicles

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